Hi there, my name is
Vidhan Dholakia
Operations and Retail Professional
Dedicated operations and retail professional with over 5 years of experience in leading teams, managing workflows, inventory, invoicing, and customer service. Skilled in improving processes, coordinating operations, and implementing automation to enhance efficiency across retail, grocery, and office operations.
About Me
Experience
A streamlined view of my professional journey
Office Automation Specialist
Rimperfection
Assisted with automated call routing and managed appointment scheduling. Implemented email automation for follow-ups and refined workflows using Bubbles APIs.
Key Achievements
- Supported management in automation initiatives and process improvements.
- Streamlined customer communication using Bubbles AI.
Shop Operations Supervisor & Coordinator
Rimperfection
Managed shop operations, including customer service, scheduling, invoicing, and repair approvals.
Key Achievements
- Led technicians and ensured timely work with Monday.com.
- Maintained inventory records and purchase orders using WAVE.
Client Operations & Business Support
Rogers
Maintained customer records and streamlined workflows for business operations.
Key Achievements
- Reduced manual follow-ups and improved task efficiency using MS Project.
- Supported process improvements enhancing productivity.
Produce Manager
Food Basics
Managed department performance while meeting profitability targets and led a team of associates.
Key Achievements
- Increased sales through merchandising strategies.
- Ensured compliance with food safety and audit requirements.
Produce Retail Clerk / Supervisor
Food Basics
Managed produce operations and trained team members for improved service and reduced complaints.
Key Achievements
- Maintained 100% compliance with food safety standards.
- Reduced inventory waste using FIFO practices.
Get In Touch
I'm currently open to new opportunities. Whether you have a question or just want to say hi, I'll try my best to get back to you!
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